Claims Management

Claims Inquiries for Damage to State Property & State Vehicles

If you or your client have been in an accident where there was damage to state property, please complete the form below. If you have questions about a claim or the claims process, please contact our Claims Management staff.

Claims Management staff

Mark Hersom
Mark.Hersom@iowadot.us
515-239-1568

Investigates and processes claims against at-fault party for damage to state property (guardrail, light poles, bridges & DOT vehicles).
Melissa Davis-Oviatt
Melissa.Davis@iowadot.us
515-239-1671

Handles employee personal property claims, vehicle damage claims, and DOT vehicle accidents.
Amy Keeling
Amy.Keeling@iowadot.us
515-239-1136

Handles claims filed against the state alleging property damage, personal injury or wrongful death against the state.

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