Motor Vehicle

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COVID-19 – Read below to determine the best way to receive services during this time.

Vehicle registrations, license plates, and title services need to made through your county treasurer’s office. Please contact the office in your county to determine how to receive services at this time. Find out more information regarding vehicle services.

Motor Carrier Services
Get information about your options for receiving motor vehicle services.

Driver’s license and ID services customers may have a variety of options to receive services. Use our service selector to find out your options. Please note that if you must come into an Iowa DOT-operated service center you will need to make an appointment. Walk-in customers will not be served.

Please note: Face masks are expected during visits to the service centers.


What can I do at a self-service kiosk location?

  • Renew your Iowa driver’s license or identification (ID) card.
  • Get a replacement driver’s license or ID card if:
    • Your previous card was lost, stolen, or destroyed.
    • You need to change your address.
    • You want to remove the “under 18” or “under 21” marking.

How does a self-service kiosk work?

Kiosk checkmark Scan your license or ID or enter your information using the touch-screen. If your card was lost or stolen, you will provide information such as your birth date and social security number.

checkmark Take your photo. Facial recognition software is used to match your photo with your previous photos on file with the Iowa DOT.

checkmark Answer the questions, confirm your address, and select your preferences.

checkmark You must pay with a credit or debit card. (Kiosks accept Discover, MasterCard, and Visa.)

checkmark The kiosk will print a proof of your transaction. Your permanent license or ID will arrive in the mail within 21 days.

Who can use a kiosk? (Eligibility Requirements)

To use a DOT kiosk you must:

  • Have a valid Iowa license or ID (not a commercial driver’s license).
  • Be at least 18 years old, but younger than 70.
  • Be an Iowa resident and a United States citizen (as shown by the Iowa DOT's existing records).
  • Not need to make changes to your name, date of birth, sex, class type, endorsements, or restrictions
  • Not have a current license marked “Valid Without Photo.

Additional requirements for driver’s license renewals:

  • Do not have pending requests for re-examination on file.
  • Do not have restrictions G, J, T, Q, or R listed on the back of your current license.
  • Are not required to submit a medical or vision report at the time of renewal.

If you want to add a REAL ID or veteran's designation at the time of renewal, you will need to appear in person. However, if your license already has a REAL ID or veteran's designation, you may renew it at a kiosk and keep that designation.



Contact the Iowa DOT’s Driver & Identification Services by emailing or calling 515-244-8725.