Motor Vehicle

Vehicle services appointments

NOTE: Title and registration applications and registration renewals for individuals and businesses are handled directly by county treasurer offices. Many locations are closed or are not conducting business as usual. It is suggested that you contact the location you plan to visit before making the trip.

Drop box
Customers can drop off applications or payments in a locked drop box if you do not require a face-to-face discussion about the service you need.

Appointments
If you do need to talk to someone in person about one of these services, appointments are available at our Ankeny location only. Please use this scheduling system to make an appointment.

  • Persons with disabilities parking license plates and stickers
  • Official titles
  • Bonded title applications
  • Dealer license applications
  • Personalized/Specialty plate (can also order online)
  • Vehicle record requests

Here’s how to schedule Vehicle services appointments at our Ankeny location only


  • Schedule your vehicle services appointment online
    On the scheduling page, select "Ankeny Vehicle and Motor Carrier services" from the location drop down menu and then schedule a day and time that works best for you.

    Once your appointment is scheduled, you’ll be sent a confirmation email from “Qwebook” in addition to the confirmation that appears on-screen. You may need to check your “spam” folder for this email. You can also choose an option to receive a text message.

    This email is important to keep. It contains a confirmation number and a square code (QR Code) that is necessary to check into your appointment.

  • Visit the service center in Ankeny
    Reconfirm the date of your appointment.

    Go to our facility at 6310 SE Convenience Blvd in Ankeny on the date and time you chose. Check in using the machine at the entrance. You’ll need either the confirmation number or the QR code from your confirmation email to check in.

    You can check in for your appointment up to 15 minutes in advance. If you’re more than 5 minutes late for your appointment, your appointment will be cancelled and you will need to reschedule.