Motor Vehicle

Driver's license/ID appointments

Thank you for using our system to schedule your appointment to obtain or renew your Iowa driver’s license or ID card. Note: We are not conducting non-commercial drive tests at this time.

Here’s how to schedule driver's license appointments


  • Schedule your appointment online
    On the scheduling page, you’ll choose the service center you want to visit and schedule a day and time that works best for you.

    Once your appointment is scheduled, you’ll be sent a confirmation email from “Qwebook” in addition to the confirmation that appears on-screen. You may need to check your “spam” folder for this email. You can also choose an option to receive a text message.

    This email is important to keep. It contains a confirmation number and a square code (QR Code) that is necessary to check into your appointment.

  • Gather your documents for the REAL ID Gold Star
    If you are coming in to get your REAL ID Gold Star, you must bring several required documents with you to your appointment. So be sure to check the list.
    Find out what you need to bring.

  • Visit the service center
    Reconfirm the date of your appointment.

    If you are obtaining the REAL ID Gold Star bring all of the documents you identified as needing through our customized checklist.

    Go to the service center you selected on the date and time you chose. Check in using one of the machines at the entrance. You’ll need either the confirmation number or the QR code from your confirmation email to check in.

    You can check in for your appointment up to 15 minutes in advance. If you’re more than 5 minutes late for your appointment, your appointment will be cancelled and you will need to reschedule.