Identity Theft

You are a victim of identity theft if someone uses your personal information to obtain a state of Iowa driver's license, ID card, or vehicle title. We are here to help! Contact us, if you suspect your identity or the identity of someone you know has been compromised. We will investigate your complaint and work to resolve any issues, including clearing your driving record and determining proper ownership of vehicles. In addition, the investigation may result in the filing of criminal charges and administrative sanctions against the offender.

Report identity theft

Identity theft icon

To report identity theft, please complete and submit an identity theft complaint packet. If you have any questions, please contact us at

ID theft recovery resource

ID theft recovery resource

We've created an ID theft recovery resource that provides first steps, next steps, and contact information for other agencies that can help to guide you through the process.

How does identity theft occur?

Identity thieves steal or obtain Social Security cards and numbers, birth certificates, immigration documents, or personal information that is unique to you. The identity thief can then use this information to:

  • Obtain a driver's license or ID card.
  • Open a bank account or obtain credit in your name.
  • Purchase an automobile or real estate.
  • Drain personal financial accounts.
  • Obtain fraudulent driving and criminal records.
  • Secure fraudulent government benefits.
  • Obtain employment.


Iowa's Office of the Attorney General
Consumer Protection Division
1305 E. Walnut St.
Hoover Building
Des Moines, Iowa  50319
Phone: 515-281-5926

Federal Trade Commission
Consumer Response Center
600 Pennsylvania Ave. NW
Washington, DC  20580
Phone: 877-438-4338

Social Security Administration
Office of Inspector General
210 Walnut St.
Des Moines, Iowa 50309
Toll-free: 800-772-1213

Internal Revenue Service
Criminal Investigation Division
P.O. Box 7909, Stop 900
Shawnee Mission, Kansas  66207-7909
Toll-free: 800-829-0433

Also, the Federal Bureau of Investigation operates the Internet Crime Complaint Center (IC3). As a victim, or acting on behalf of a victim, you can file a complaint concerning an online internet crime.

To obtain information concerning your driving record, you must personally appear at your local driver's license issuance and be able to prove your identity.

To obtain information concerning registration and title records, you may contact your local county treasurer's office.


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