We value engagement with our team and one of the best ways to accomplish this is to reserve a specific uninterrupted time each day for staff to regularly attend team meetings and training sessions. To facilitate this opportunity Vehicle & Motor Carrier Services is changing our hours. Starting July 1, 2019, Vehicle & Motor Carrier Services customer service availability begins a half hour later. The scheduled hours of service to the public and our partners will change to now begin at 8:30 am and end at 4:30 pm, Monday through Friday. This includes counter service, phone service, emails, chat.
Got a question about motor carrier services? Get the answer by chatting online with one of our customer service representatives.
E-Pay gives you the ability to pay using your credit card, debit card, or checking account with a small convenience fee of $1.50. Visa, Mastercard, and Discover are all accepted.
Sign in to the online application
How to sign in
Make online payments for IFTA and IRP using E-Pay. With E-Pay you can use your credit card, debit card or checking account with a $1.50 convenience fee.
All IRP commercial motor vehicles (CMVs) registered within a Performance and Registration Information Systems Management (PRISM) State must have a MCRS assigned to it. Learn more.
Have questions about Transportation Network Companies (TNCs)?
Contact the Office of Vehicle & Motor Carrier Services for assistance at email@example.com, or call us at 515-237-3268.
All paperwork must be submitted by fax, email, mail, or dropped off. Once all necessary paperwork is filled out properly and documents received, the applications will be processed within three business days.
To view the IRP/IFTA application pop-up windows:
Adobe Acrobat™ Reader is required. Free download
Yes, your supplement will be left in "open" status until you go back into "work in process" (WIP) to complete it. Make sure you use the QUIT option rather than CANCEL.
For security purposes. Too many times we hear about people "losing their identity" through the Internet. We want to take every precaution we can to keep this from happening to you.
If it meets the same criteria, yes.
The average-per vehicle distance is set by each jurisdiction by taking the reported actual distance divided by the apportioned vehicles in the same reporting period. Each jurisdictions average-per vehicle distance is posted on the IRP website at www.irponline.org.
Your pop-up blocker is blocking the window from opening. You can easily notice this if you look at the
space above the red banner as shown below. Follow the instructions to "Always allow pop-ups from this
site." This is a one time change.
You should always use your Client ID number.
Typically it's because your CAPS LOCK is on. Passwords are case sensitive and are required to be at least eight
characters. They must have at least one uppercase and one lowercase letter and either a number or a
symbol. An example of an acceptable password would be something like your last name and address
Yes, you can pay online using ePay or an escrow account. When you file an International Registration Plan (IRP) transaction and International Fuel Tax Agreement (IFTA) transaction online, you can pay online through ePay using a credit card, debit card or checking account with a minimal transaction fee of $1.50 per transaction. To set up an escrow account contact 515-237-3268 an escrow account can be used to pay IRP and IFTA transactions.
Once a return has been submitted, you will receive a message at the top of the screen confirming if your
submission was successful or not. If it was successful, select "Quit."
Usually, the wrong effective date has been entered. An effective date for an add vehicle, an add with transfer,
or a new carrier is going to be either the date of purchase or the last date the vehicle was currently
The effective date for anything else will be the current date that the supplement is being submitted.
You will need to type in NITI (No Iowa Title Issued). If "applied" is in this space, please change it to NITI.
First, make sure your supplement has been submitted through the “Web Processing” menu. When you are finished with the supplement, you must go to the “Web Processing” menu, enter your client ID and supplement number, and then click on “Submit.” If this procedure is not followed, your supplement cannot be processed.
Typically if you haven't received your credentials within 10 working days after payment is received, then we still need some documentation (i.e., 2290, title). You can either call IRP at 515-237-3268 to
find out what is needed or when the credentials were issued, or you can use the "Web Inquiry" feature to view
that vehicle and see what is needed to release the credential or see the date the credential was issued.
The average per-vehicle distance chart is set by the IRP agreement and is followed by all jurisdictions.
Instructions are in the International Registration Plan Web Processing Manual. Duplicate cab card instructions begin on page 31, and duplicate plate instructions begin on page 33.
You will need to complete sections A, B, and C on the upper portion, and fill in the weights for the states you will be traveling. Under "Additions", enter the information for the new unit to be added. Then under the "Deletion" section at the bottom left, enter the information for the unit you want to delete and transfer credit. If transferring credit, the deletion date (the date the vehicle was taken out of service) must be on or before the purchase date of the new one.
As a new carrier, you will need to fill out the International Registration Plan Vehicle Schedule, Distance Schedule, New Account - Schedule G, IRP/IFTA Record Retention Statement, Heavy Highway Vehicle Use Tax Return (Form 2290), if needed, and a copy of the vehicle's title. In addition, you will need three current proofs of residence to verify the physical address at the "Established Place of Business." For a complete list of acceptable documents, you can call 515-237-3268, look online at https://iowadot.gov/mvd/motorcarriers, or email firstname.lastname@example.org.
No, you will need to contact the IRS at 866-699-4096