The following contacts are provided as a courtesy by the Rail Transportation Bureau. Personnel changes at railroads may occur without the department’s knowledge. Consult the Web sites of individual railroads for additional contact information. We may also be able to assist in finding an appropriate contact for a specific issue not listed.
Rail Contacts| Type of Contact* | Why You Would Contact |
|---|
| Emergency or Critical Situations | - False activation of a crossing gate
- Signal lights or gates not functioning
- Railroad signs or signals missing or damaged
- Vehicle stalled or stuck on crossing
- Impediment on tracks
- Damage to tracks
- Suspicious behavior on or near a railroad
- Trespassing on railroad property
- Train blocking a crossing
|
| Community Concerns | - Notify railroad of events, parades or community activities
- Concerns about interactions between the community and the railroads
|
| Industrial Development and Intermodal | - Add or explore the feasibility of adding rail service
- Development of new or expanded rail-served facilities
- Planning for rail-served industrial parks
|
| Public Works Contacts | - Rough crossing surfaces
- Railroad construction
- Roadway construction near or involving railroad right of way
|
| General or Government Affairs | - State, county or city issues
- Referral to railroad personnel not listed here
|
| Quiet Zone | - Considerations and requirements for the establishment of a quiet zone by a city or county
|
*The specific responsibilities of any “type” of railroad contact may vary between railroads due to structure or size.
