Our Mission: Making Lives Better Through Transportation
Our mission is to enhance the quality of life by providing safe, reliable, and innovative transportation solutions that connect people, businesses, communities, and opportunities. We are committed to improving accessibility, convenience, and sustainability in transportation, enabling people and goods to reach their destinations more easily.
Our vision is to lead with safety as our foundation, drive innovation that anticipates future needs, and consistently serve with the intention to connect communities and people with opportunities.
The Core Values of the Iowa Department of Transportation
Core Values
The Iowa Department of Transportation
Safety First
WE PRIORITIZE the well-being of our employees, customers, and communities in every aspect of our operations. We are committed to maintaining the highest standards of safety, continuously assessing risks, and fostering a culture where safety is integral to every decision and action we make in the completion of our work.
People Matter
WE BELIEVE every individual deserves to be treated with respect and civility. Our culture places an emphasis on the value of every individual, considering a range of perspectives, and fostering open, direct, and considerate communication—even when there are disagreements.
Customer Focused
WE WORK to place the needs and satisfaction of our customers at the heart of everything we do. We are committed to understanding their challenges, delivering exceptional service, and continuously improving Iowa’s transportation systems to create lasting value and positive experiences for every customer.
Servant Leadership
WE LEAD by serving, continuously striving for excellence, and never becoming complacent. Through personal growth, collaboration, and fostering support for team members, we align our efforts to serve everyone with integrity and commitment.
Integrity Without Exception
WE CARE to foster a culture of honesty, respect, and unwavering commitment, guided by transparency, accountability, and ethical principles in our role as stewards of Iowa’s transportation resources.
Iowa DOT Core Values in Motion - share your success stories with us by sending photos and stories to DOT.CoreValuesinMotion@iowadot.us.
