My Admin

My Admin

Open the My Admin page to perform Account Maintenance and User Management.

Account Maintenance:

• Click Deposit To Escrow to fund the escrow by paying using debit or credit card.

User Management:

• Click Users to assign or remove roles from a user type.

My Profile:

• Click Change Password to update your current password.
• Click Carrier Profile to modify company information.
• Click User Contact Information to update the contact preference.

Escrow

Use the Deposit To Escrow page to fund or replenish your escrow account from which the price of permits may be debited.

1. Click the My Admin then select Deposit To Escrow from the Account Maintenance pane to open the page.
2. Enter the dollar amount you wish to deposit. The total amount will include a $1.50 Convenience Fee.
3. Click on Pay to be directed to the Payment Details page.
4. Enter the credit or debit card information and click on Make Payment.
5. You will receive confirmation showing the amount applied to your escrow account, the account in which it was deposited, and the new balance of the account.

Users

For Admin Users, the Users page is where you add a new user, edit an existing user, delete a user from your account or disable an existing user.

Add a New User

1. To add a user, click the My Admin then select Users from the User Management pane to open the page.
2. When the Users page opens, click on Add a Record to allow another user to request permits under this account.
3. A pop-up box will appear. Complete the User Information and choose a pre-configured user type from the drop-down menu. Designate the Contact Preference in which the new user wishes to receive correspondence. Then click the Update button.
4. The new user will receive an email. To activate the account, the new user clicks on Here in the body of the email.
5. Then the new user completes the User Account Setup page with the required information and click on Submit. The new user then returns to the log-in page and fills in the user name and password to access the IAPS system. 

Edit an Existing User

1. To edit an existing user, click the My Admin then select Users from the User Management pane to open the page.
2. When the Users page opens, click the Search button to display all users under this account.
3. To select the user you wish to edit, click to highlight the line where the user appears and then click the Edit button.
4. Edit the information and click the Update button to save the changes.

Delete an Existing User

1. To delete a user, click the My Admin then select Users from the User Management pane to open the page. You can only delete users that have had no past activities on the account. You need to disable the user with past activity that should no longer have access to issue permits from the company’s account.
2. When the Users page opens, click on Search to display all users under this account.
3. To select the user you wish to delete, click the line where the user appears and then click Delete.
4. If the user has been active on the company account, you will only be able to disable the user. A popup will appear asking if you would like to disable the user. Click yes. You may use the restore button to reactivate a disabled user. 

My Profile

Use the My Profile page to change the password, carrier profile or user contact information.

1. To change the password on your account, navigate to Change Password screen by clicking the My Admin link then choosing Change Password from the My Profile pane.
   • Enter your current password, the new password and confirm password then click Change Password.
2. To updated carrier Profile, navigate to Carrier Profile screen by clicking the My Admin Link then choosing Carrier Profile from the My Profile pane.
   • Modify company information that is incorrect and then click Update.
3. To update the user contact information, navigate to Carrier Profile screen by clicking the My Admin Link then choosing User Contact Information from the My Profile pane.
   • Update contact information and contact preference then click on Update